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We understand that getting into therapy is important, but in some situations you need immediate assistance. 

If someone is an imminent danger to themselves, others, or has already caused harm call 911 immediately.

This can include taking pills, using a weapon, threatening harm, etc.

If someone’s life is not immediately in danger, but they need urgent assistance because of suicidal thoughts (active or passive), are having an inability to cope, or experienced a recent traumatic event call the national crisis line or the National Suicide Prevention Line at 1-800-273-TALK (8255).

211 connects Alabama services in the State of Alabama only through the phone.
Please do not attempt to walk in for service

For assistance please call 2-1-1 or our toll free number at
(888) 421-1266.

Call 7-1-1 if you are hearing-impaired and ask to be connected to 2-1-1 Connects Alabama.


211 Can Help Callers Access the Following Types of Services

  • Basic Human Needs Resources: food banks, clothing, shelters, rent assistance, utility assistance

  • Government information: City, County, State services and programs. Many people are not sure what government office to contact and so 211 helps point them in the right direction.

  • Health and Mental Health Resources: health insurance programs, maternal health, medical information lines, crisis intervention services, support groups, counseling, drug and alcohol intervention and rehabilitation

  • Employment Support: financial assistance, job training, transportation assistance, education programs

  • Support for Older Americans and Persons with Disabilities: adult day care, congregate meals, Meals on Wheels, respite care, home health care, transportation, homemaker services

  • Support for Children, Youth and Families: child care, after-school programs, Head Start, family resource centers, summer camps and recreation programs, mentoring, tutoring, protective services

  • Volunteer Opportunities and Donations: community involvement, volunteer centers, disaster relief

  • Military and Family Support: programs that serve veterans and their families, community resources, mental health resources, counseling

  • Hobby groups and civic/service clubs: for people who have similar interests (gardening clubs, square dance groups, astronomy clubs, etc) or are united by a common cause (political groups, Lions, Rotary Clubs, Kiwanis, etc.)

2-1-1 also provides incident specific information in coordination with local emergency services during times of disaster, including road closures and shelters.

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